Frequently Asked

Frequently Asked Questions

Our most asked questions, answered. Start here.

Q: How does your photography product work for school dances?
- A: We capture the images you students want, process them, and digitally deliver them via our image galleries within 12 hours. No individual charges unless you order a custom item from our website.
Q: How long does it take to get the images.
- A: Less than 12 hours for 90% of what we deliver. Composites and special order graduation processes take up to 48 hours to digitally deliver due to the advanced steps needed to fulfill the request/ order.
Q: How does your payment process work?
- A: Our costs are rolled into your ticket price, student fee, or grad fee. For sports and teams the coach/ sponsor collects the money and has the school/ booster club cut the check after we finish our image delivery.
Q: Do you have a program for individual payments?
- No, not for events, sports, or group images. In order to keep our prices stable we have set fees that include photography and digital access.
Q: Will my ticket/ senior fees go up is we use your services?
- A: more than likely yes. Firefly is a premium product that is delivered to all students. Our services are for those schools that desire all students to be able to get photography on their most important occasions.
Q: Are you registered as a vendor with my county's school board?
- Yes. Firefly Event Photography is a DBA of Modern Photography Group LLC. We can provide any additional insurance or bond related information as needed.
Q: Do you do photobooths?
- A: No. We don't use machines to take pics and we use large 10' wide backdrops for cropped and full length photos. You can add larger props this way.
Q: Is there a limit to how many times or number of images I can download?
- A: No. We allow unlimited access, sharing, and downloading. Our copyright does state that you must be in the picture or a relative/ guardian of the person in the image.

Any additional questions email: [email protected]